Shipping & DeliveryInformation
We offer worldwide shipping with reliable delivery partners. After confirming payment, the item will be shipped within two business days. Please read the details below to understand how your order will be delivered.
Delivery Methods
- Home Delivery
Partners: SF Express, Black Cat (TA-Q-BIN), DHL, UPS (Worldwide Shipping Available) - Convenience Store Pickup (Taiwan Only)
Available at 7-Eleven and FamilyMart stores (main island and outlying islands)
Estimated Delivery Time
Method | Estimated Time | Service Area |
Home Delivery | 3–5 business days | Taiwan (Main Island) |
Convenience Store Pickup | 3–5 business days | Taiwan (Main Island) |
Postal Delivery | 7–15 business days (weather/sea conditions may affect timing) | Taiwan Outlying Islands |
International Delivery | Varies by region (usually 7–14 business days) | Worldwide |
Invoice & ReceiptInformation
We provide invoices for allorders to ensure a clear record of your purchase.
Please select your preferred method when placing your order:
Invoice Options
- Electronic Invoice (Default Option)
- A PDF invoice will be automatically generated within 12 hours after payment is completed.
- You will receive the invoice via email and can download it anytime from your account (if registered).
- The invoice includes: order details, billing information, tax amount (if applicable), and our company information.
- Business Invoice with Tax ID
- If you need an invoice with your company’s tax ID for reimbursement or accounting purposes, please enter your Tax/VAT number and company name during checkout.
- A PDF business invoice will be issued and sent to your email.
Important Notes
- All invoices are issued electronically to reduce paper usage and support environmental sustainability.
- If a paper invoice is required for your company’s accounting process, please contact our customer service within 7 days after placing your order. Additional shipping fees may apply.
- International customers are responsible for any import duties, taxes, or customs fees that may apply in their country.
